Barber’s House ApS – Terms & Conditions
Last updated: 25 June 2025
1. Definitions and acceptance
Using bestil.barbershouse.dk or our EasyWeek widget means you accept these Terms. “We”, “Us” and “Our” refer to Barber’s House ApS.
2. Company details
Legal name: Barber’s House ApS
CVR/VAT: DK 44231735
Address: Istedgade 28, 8700 Horsens, Denmark
Phone: +45 52 64 42 96
Email: info.barbershouse@gmail.com
Opening hours: Mon–Sat 10:00–18:00, Sun closed
(If these Terms appear in both Danish and English, the Danish version prevails.)
3. Services offered
Haircuts, beard trims and related grooming performed on-site.
4. Booking and contract
A contract forms when you click “Confirm booking” and receive a confirmation email/SMS.
5. Prices and VAT
All prices shown already include 25 % Danish VAT.
6. Cancellations and no-shows
Cancel/reschedule at least 24 h in advance (phone or reply to your confirmation).
Repeated no-shows may be refused future bookings.
If we cancel with < 24 h notice, we re-book you ASAP or give you a DKK 50 voucher.
7. Late arrival
Arriving > 10 min late may shorten the service or push you to a new slot.
8. 14-day right of withdrawal
Online booking = distance contract. By choosing an appointment inside the 14-day cooling-off period you request performance during that period and agree the right ends once the haircut is finished.
Need the EU standard withdrawal form? Download it here.
9. Payment
Cash or MobilePay only. We accept cash (max 14 999 kr) during opening hours (10:00–18:00) in line with Payments Act §81. Pay in the shop after your service—no online deposits.
10. Satisfaction guarantee
Not happy with the result? Tell the barber before leaving. We’ll fix it immediately; if that’s impossible, you don’t pay.
11. Minors
Booking for anyone under 18 means you confirm parental/guardian consent.
12. Health and safety
Inform us of allergies, scalp conditions or contagious illnesses; we may adapt or refuse the service for health reasons.
13. Photos and marketing
We take or post client photos only with your clear verbal consent (recorded in our system). Withdraw consent anytime by email and we’ll remove the image within seven days.
14. Website use
No hacking, scraping or automated bookings. (Privacy Policy coming soon.)
15. Intellectual property
All website content © Barber’s House ApS. Personal viewing only; no reuse without written permission.
16. Third-party tools
The site embeds services such as EasyWeek and Google Maps. Their terms apply separately; we don’t control their uptime.
17. Limitation of liability
We don’t limit liability for death, personal injury or property damage caused by our negligence, nor any liability that Danish law forbids limiting. Otherwise, we’re not responsible for indirect or consequential loss.
18. Complaints and ADR
Email complaints to info.barbershouse@gmail.com. If unresolved, contact the Danish Consumer Complaints Board (forbrug.dk).
19. Governing law and venue
Danish law applies. Any dispute will be heard by the courts of Horsens, Denmark.
20. Changes
We may update these Terms at any time. The latest version is always on the Website.